Shipping policy

Where We Deliver

We deliver within Singapore only. We do not ship internationally or to offshore islands and restricted zones.

Shipping Fees

  • Standard Delivery: $5

  • Free Delivery: Orders of $50 and above

  • Special Zones: A $15 surcharge applies to Sentosa, Changi Airport, and other designated special zones.

Delivery Time

Orders are typically delivered within 5–7 business days.

Delivery times may vary during public holidays, peak periods, or due to unforeseen courier delays.

Delivery Arrangements

  • All orders are shipped with tracking.
  • If you would like your parcel left at a designated location, please include instructions in your order notes.

Incorrect Addresses & Failed Deliveries

Please ensure your shipping address, postal code, and contact details are correct before placing your order.

If delivery is unsuccessful due to an incorrect or incomplete address provided by the customer:

  • Redelivery: Additional delivery charges will apply and must be paid before redelivery is arranged.
  • Refunds: If you choose not to arrange redelivery, a $10 delivery and processing fee will be deducted from your refund.
  • Refunds will be processed only after the undelivered items have been returned to us in their original condition.

Scheduled or Urgent Deliveries

Need your order delivered on a specific date or time?

Contact us to arrange a dedicated courier service, subject to availability and additional charges.

For orders of $50 and above, we will cover $5 of the courier fee. You will need to pay the remaining balance.

Other Information

  • Self-collection is not available.
  • Cash on delivery is not accepted.

For shipping enquiries or delivery assistance, contact us via WhatsApp at +65 8875 5722.