If you change your mind, we are more than happy to offer you an exchange or refund.

You are free to exchange or refund any products purchased via our online store (soapnutrepublicsg.com) within 14 days of receiving the products.

To process an exchange, send an email to hello@soapnutrepublicsg.com with your request. You will be required to return the purchased product in its original packaging, un-used and in a condition suitable for resale to our office address (to be provided via email). After we confirm the products are suitable for exchange, you may select an item to exchange for (item value to be equal or lesser than the product exchanged, there will be no refund of any balance value). Delivery of exchanged products will be at the your own expense. Note that we are unable to exchange single item product that is sold as part of a bundle.

To process a refund, send an email to hello@soapnutrepublicsg.com with your request. You will be required to return the purchased product in its original packaging, un-used and in a condition suitable for resale to our office address (to be provided via email). After we confirm the products are suitable for refund, we will refund the amount minus the standard delivery charge of $5. (For example, if you paid $60 for your order, your refunded amount will be $60 - $5 = $55.) Refunded amount will be returned via your transaction method, i.e. credit card, Paypal, PayNow. Note that single item product that is sold as part of a bundle are not eligible for refund.

Delivery cost for all returns for either exchange or refund, are borne by the customers.